Do you find yourself saying the below words/phrases when trying to convey a message or idea? These actively degrade your message. Consider listening to yourself when you speak and become aware of your own use, you may be surprised how often they pop up.
- Sort of - When conveying your opinion or idea, the use of lofty words will automatically weaken your point. For example, “We were sort of thinking it would be better to call the client directly.” If you did in fact think this thought, tell the listener that, “sort of” gives the listener power over your argument.
- Kind of - The same rule applies with “kind of”... it weakens your argument. “We wanted to kind of call the client.” Do you, or do you not want to call the client… be assertive!
- You know - “You know” is a filler… “You know” gives the speaker time for his or her brain to catch up. But you’re not actually asking the listener if they know, “We want to pick the fabric for the new line, you know, but it may be more expensive than last year’s order.” Does your audience in fact know that?
- Um - These next two are obvious. No one wants to hear “um” and “like” 3-4 times in each sentence. Give your brain the time to formulate each sentence so you don’t need to insert “like” or “um” to let it catch up.
- Like - Enough said.